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By MIKE McINTIRE And JACK DOLAN
The Hartford Courant
April 30, 2000
Locked on the fourth floor of a Fairfax, Va., office
tower is a little-known government database whose
secrecy is zealously guarded by the medical
establishment.
Called the National Practitioner Data Bank, it lists
disciplinary actions, practice restrictions and
malpractice payments totaling $25 billion against
more than 100,000 doctors ?? one of every six in the
country.
Dr. Eric Scheffey sits at the defense table, head in
hands, awaiting the start of another malpractice
case against him at the 55th District Court in
Houston last month. Scheffey tops The Courant's list
of practicing physicians in the United States with
the most malpractice payments. Hospitals and HMOs
can use the data bank to screen out doctors who
might pose liability problems. But it is a federal
offense to let patients check for doctors who might
kill or injure them.
Doctors like orthopedic surgeon Eric Scheffey, known
among residents in one Houston hospital as "Eric the
Red" because of his reputation for performing bloody
operations.
Or Gary Hall, a Phoenix ophthalmologist who damaged
a patient's eyes so badly she says she can't drive.
Or Emmanuel Amayo, a former plastic surgeon in
Michigan who paid more than $4.3 million to settle
lawsuits alleging botched operations - including an
unnecessary breast removal.
They are among the dozens of doctors identified by a
Courant investigation that, for the first time, has
unmasked physicians with the worst National
Practitioner Data Bank records. The Courant
uncovered the names by obtaining a "public use"
version of the data bank, with identifying
information removed, and matching the anonymous data
bank dossiers to state regulatory records, court
files and other public information.
At the head of the list are eight doctors who among
them have made 571 malpractice payments totaling
$55.7 million - and half of them are still
practicing.
The American Medical Association, which has fought
successfully to keep the data bank closed to the
public, argues that malpractice payments are an
unfair measure of a doctor??s abilities. Physicians
fear that knowledge of even the smallest malpractice
payments would scare away patients.
Patients like Judy Fernandez.
In the market for cosmetic surgery in 1997, the
47-year-old Orange County, Calif., woman interviewed
physicians, researched news stories and even
consulted the state medical board to find a doctor
with a spotless record. She came away believing that
Dr. William Earle Matory Jr., educated at Yale,
Harvard trained and board certified, fit the bill.
But federal law prohibited Fernandez from
discovering what The Courant has since learned about
Matory's data bank file: It showed he settled a
malpractice case for $32,500 three years earlier in
Massachusetts, where he had been sued four times.
Although the settlement was relatively small, Ruben
Fernandez says it would have been enough to send his
wife to a different doctor.
Instead, she entered Matory's New You Plastic
Surgery Medical Group for liposuction, a face lift
and other procedures at 7:30 a.m. on March 17, 1997.
Twelve hours later she was dead, her blood so
diluted by liposuction fluid pumped into her to
loosen fatty tissue that a coroner found she had
bled to death.
Fernandez's death ultimately cost Matory his
license, but his data bank file now contains 22
entries and $1.47 million in malpractice payments.
Even with his license revoked, the extent of
Matory?s problems has been shielded by the
confidentiality of the data bank.
"The whole system lends itself to hiding problem
doctors," said Ruben Fernandez. "You should have the
right to take whatever information is available and
question the doctor about it, to get his side of it,
and then decide for yourself what to do."
"My wife never had a chance to do that."
Shielded From Public
As of January, the data bank contained 228,000
records of malpractice payments, state licensure
actions and hospital restrictions affecting 146,000
doctors, dentists and other medical professionals.
Doctors account for slightly more than 100,000 of
all practitioners who have been reported to the data
bank since it was started in 1990.
The vast majority of those physicians have just one
report on file, most often a malpractice payment of
some kind. But about 400 physicians in the data bank
have more serious problems, each with 10 or more
reports on file, and together they account for $525
million in malpractice payments.
The secrecy of the data bank conceals not only the
identities of these problem doctors, but also
weaknesses in the regulatory system itself. Among
The Courant?s other findings:
Doctors who hold licenses in several states can
often keep practicing in one place even after
running into regulatory problems in another. In West
Virginia, for example, Dr. Oscar Irisari is a
licensed obstetrician, despite making $4.4 million
in malpractice payments and being suspended in New
York and reprimanded in New Jersey.
Although hospitals are required to check the data
bank when doctors join the staff and every two years
thereafter, many doctors keep hospital privileges
regardless of negative entries. After Colorado
authorities revoked Dr. Kenneth Burres' license in
1989, he moved to California and gained privileges
at six hospitals.
Even in extreme cases, some problem physicians are
allowed to practice for years. Dr. Henry Saiontz, a
neurologist, racked up 15 malpractice payments
totaling $3.8 million before surrendering his
Florida license in 1998. He moved to Maryland, where
he maintains a restricted license.
Many former patients who pressed malpractice cases
against doctors said in interviews that they never
would have gone to those doctors had they known of
their backgrounds. But confidentiality agreements
that keep many malpractice settlements sealed,
coupled with the secrecy surrounding the data bank
itself, prevent patients from learning about their
physicians?? legal problems.
Only government regulators and certain medical
professionals can access the data bank, and the AMA
has vigorously fought the occasional proposal in
Congress to make the data bank available to
patients.
U.S. Rep. Thomas J. Bliley, R-Va., chairman of the
House Commerce Committee, championed legislation
this year that would open the data bank to the
public, but it already has been declared dead in the
face of opposition from the medical lobby.
"Now is the time to open the data bank," said
Bliley. "It is unconscionable that consumers have
more comparative information about the used car they
purchase or the snack foods they eat than the
doctors in whose care they entrust their health and
well-being."
Proponents of data bank secrecy argue that certain
high-stakes specialties, like obstetrics, attract
more lawsuits, and that some insurance companies
settle groundless malpractice cases to avoid
litigation.
AMA President Thomas Reardon said the data bank was
intended to allow only regulators and hospitals to
flag problem doctors who move from state to state,
and the general public could misinterpret or
overreact to the raw information contained within.
"Inclusion of malpractice settlement data in the
data bank does not indicate that a physician has
provided substandard care," Reardon said. "Even some
of our nation's finest physicians who specialize in
high-risk cases are involved in settlements."
"Unrestricted public access would lead to unfair
scrutiny of some of our nation's most talented
physicians," he said.
The few states that have moved to make malpractice
information available provide disclaimers about its
significance. In its online physician profiles,
Massachusetts cautions that malpractice settlements
"should not be construed as creating the presumption
that medical malpractice has occurred."
Payments Pile Up
The debate over whether to open the data bank
sharpens where small numbers of malpractice payments
are concerned. The AMA, for instance, has proposed
exempting physicians from the data bank who have
just one malpractice payment - like Matory had when
Judy Fernandez was checking him out.
Christine Hachey reacts with dismay after reviewing
a list of malpractice payments made by her former
eye surgeon, Dr. Gary Hall of Phoenix. The
Scottsdale, Ariz. travel agent was unaware of
complaints against Hall when she agreed to several
eye operations, which a jury later found damaged her
eyesight. Others believe all malpractice payments
should be made available to public scrutiny. They
note that physicians with a slew of payments started
out at some point with only one or two. Dr. Sidney
Wolfe, director of health research for the
Washington-based watchdog group Public Citizen, said
even one malpractice payment can speak volumes about
a doctor?s competence.
The Courant's data bank analysis found that 3,600
doctors who had just one or two malpractice payments
also had been disciplined in some way, indicating a
recognized problem with their performance.
"Depending on the case," Wolfe said, "a single
incident of malpractice can be very relevant in
determining whether you want to go to that doctor.?"
Even if one or two malpractice payments could be
written off as unrepresentative of a physician's
competence, repeated payments over long periods are
another matter, experts say. For instance, a pattern
of smaller payments is probably more meaningful than
a single large payment, said Thomas Croft, who
administers the data bank for the U.S. Department of
Health and Human Services.
"I think the frequency of the claims tells you more
than the [dollar] amount," Croft said. "It's very
possible that there are some very high payments in
the data bank, where the physician absolutely met
the standard of care. So I don't know that the
dollar amount against any one doctor is so
significant."
The Courant's analysis found a correlation between
higher numbers of malpractice payments in the data
bank and the likelihood that a physician has been
disciplined. While only 4 percent of physicians with
just one payment had been disciplined, 42 percent of
those with 10 or more payments had a record of
disciplinary action.
It is that kind of evidence that makes even
defenders of doctors, like Hunter Allen, an Atlanta
attorney who represents physicians and malpractice
insurance companies, concede that" the abstract
argument that malpractice payments don't mean
anything doesn't hold up."
"I have spent my entire life defending doctors,
health care providers and hospitals," Allen said.
"Rarely a month goes by when I don't find myself
reporting a good doctor to the data bank."
"But a doctor doesn't have eight, nine, 10
settlements in the course of a career without
something being wrong."
Dr. Gary Hall in Phoenix had accumulated almost two
dozen malpractice payments totaling $5.3 million
before the Arizona State Board of Medical Examiners
last year prohibited him from performing a certain
type of eye surgery. The action came too late for
Christine Hachey, a Scottsdale travel agent who won
a malpractice verdict against Hall in 1997.
Hachey had no way of knowing it, but when she agreed
to let Hall operate on her, he already faced
complaints about eye surgeries that eventually
resulted in four malpractice payments totaling
$575,000, according to previously undisclosed data
bank records.
Shown a list of Hall?s malpractice payments for the
first time, Hachey studied it with the large
magnifying glass she must use for reading.
"This really makes me angry," she said. "I never
knew any of this. I can't believe the system is so
secretive. How are you supposed to know whether your
doctor is any good?"
On The Road Again
When state authorities finally do act, there's
little to stop a doctor from moving on.
Dr. Jack Blum surrendered his California medical
license in 1990 after authorities there concluded he
had "self-administered" codeine and powerful
anti-anxiety drugs.
Blum, a general practitioner, picked up and went to
Texas, then to Georgia, then back to Texas, and
finally to Canada, each time maintaining a license
and hospital privileges before running afoul of
licensing boards. Blum left an Ontario clinic in
1998 after administrators questioned 47
prescriptions for anti-anxiety drugs he wrote out to
relatives, according to Canada?s Royal College of
Physicians and Surgeons. His whereabouts today could
not be determined.
Blum's data bank file is unusual only in its length.
Many doctors who get into trouble in one state
simply resume practice somewhere else, even though
the main purpose of the national data bank is to
prevent questionable physicians from moving state to
state.
The Courant's analysis found that 1,079 physicians
who lost their medical licenses in one state during
the last 10 years retained a license in at least one
other state. Sometimes, another state would react to
the revocation with a less severe action of its own.
Hospitals - which are required to consult the data
bank before hiring a physician and again every two
years thereafter - are even less likely to restrict
or report questionable doctors. Sixty-one percent of
all U.S. hospitals have never reported a physician
to the data bank, and there is anecdotal evidence
that some disregard the information it provides.
"The data bank is a joke," said Hartley Hampton, a
Houston trial lawyer who has sued several notorious
Texas doctors. "The hospitals have access to it, and
are fully aware of these guys" records, and yet they
continue to extend privileges."
Consider the case of Dr. Kenneth Burres.
Burres packed up his belongings one night after work
in 1987 and slipped out of Denver without telling
his partner or patients. Colorado authorities
revoked his license, accusing him of performing a
back operation "with insufficient medical
justification" and, in another case, removing the
wrong spinal disc.
Today, Burres practices in California, where he
enjoys privileges at a half-dozen hospitals, sits on
the medical-legal committee of his county medical
society and serves as an expert witness in
malpractice trials. He has been sued by about a
dozen patients who claim that, among other things,
he performed or took part in needless back
operations.
His data bank file now includes 19 entries, and
Burres' malpractice insurance carrier has paid out
$2.9 million to settle claims related to his
California practice - settlements that are kept
secret from the public by confidentiality
agreements.
"I had no idea about any of those problems in
Colorado before I went to him," said one patient,
who said her settlement agreement with Burres
prevented her from talking about the case.
The inconsistency in how physicians are treated
state to state is evident not only in how licensing
boards respond to allegations of malpractice. Even
criminal accusations against doctors are sometimes
handled differently from one state to the next.
New York and Connecticut, for instance, had starkly
disparate responses to the arrest of a Southington
pediatrician on a charge of fourth-degree sexual
assault in 1995.
Dr. Arthur Blumer, a former town health director in
Southington, was accused in 1995 of rubbing his
groin against a young mother and touching her breast
while examining her child. After being charged with
fourth-degree sexual assault, he accepted a year of
accelerated rehabilitation, which does not require a
guilty plea, and the charge was dropped.
The Connecticut Department of Public Health ?? which
heard complaints from other mothers, including one
who said Blumer "entered a closed private shower
room while she was taking a shower at a hospital
facility" - put his license on probation for five
years and required him to undergo therapy. He was
allowed to continue practicing.
But across the state line in New York, where Blumer
also maintained a medical license, health officials
reviewed the same set of facts and voted to revoke
his license. In so doing, the New York State Board
for Professional Medical Conduct overturned a lower
committee's suggestion that Blumer's license be put
on probation.
Dr. Sidney Wolfe, the director of health research at
Public Citizen, said a study by his organization in
1998 found that 45 percent of doctors with histories
of sexual misconduct allegations maintain active
licenses. But inconsistent discipline by state
licensing boards and hospitals is not limited to
certain types of cases, he said.
"States are really all over the lot when it comes to
disciplining doctors, and there just is no excuse
for it," said Wolfe.
"Licensing boards historically have not
distinguished themselves when it comes to policing
the medical profession."
Ruben Fernandez couldn't agree more.
After California authorities declared that Matory
and his anesthesiologist, Dr. Robert Hoo, were
"grossly negligent and incompetent" in the death of
Judy Fernandez, her husband, Ruben, sent copies of
the state's 66 page decision to every state medical
board in the United States. He said he felt the need
to do that because he could not be sure Matory would
not find work someplace else.
Fernandez - who has settled his own malpractice case
against Matory for $860,000 - said it should not
have taken the death of his wife to force the
details of her doctor's past into the open.
"Here was a case of someone going out of their way
to investigate their doctor's background, and still
information was kept hidden," he said of his wife.
"She did everything right. And look what happened." |